OMIT eStore: Software Online Manual for Innova

Shop Here or Call
1-888-OMIT-688
See site terms here

Navigation: Home > Innova Online Manual

Applies to: Innova, all editions
Directly accessible from: Innova, all editions, version 3.0.2 and higher

Deleting an Order

Allows you to delete any order even after payment has been received. Please be aware that deleting will prompt you to enter a password only if payment for the referenced order has been received. If the Order is still designated as an OPEN SALE or OPEN REFUND you do not have to enter a password to delete the Order.

Saving an Order to the database

Permanently saves the Order information in the database and is ideal in case of a program failure or premature program closing. After each Order has been entered click [Save To Database] to permanently save your entry.

Refunding an Order

Go to specific Order

Selects a specific Order to view, regardless of the status of that Order. Click [Go To a Specific Order] to view that Order.

Find an Order

Causes Innova to search for and locate a specific Order in the database, via the customer name, Order Status, Order date, Appointment date or Referral date. Click [Find An Order] and fill in the relevant cells when prompted.

Print the Order receipt

Prints a single Order receipt, several Order receipts or all Order receipts in the database.

Related Topics...