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Navigation: Home > Innova Online Manual

Innova

Innova Online Manual

Applies to: Innova, all editions
Directly accessible from: Innova, all editions, version 3.0.2 and higher

Introduction
Installing Innova
Using Innova
Maintenance: Setting Up
Order Service
Customer Service
Products Service
Gift Certificates
Birthday & Anniversary Log
Reporting
Internal Product Requisition
Appointment Scheduling
Closing the Business Day
Synchronizing
Finder
AutoUpdater
NEW! Diagnostic Log

5.2. Order Service, Setting Appointments

Once your customer has applied at least one item to their order, you can set an appointment.

fig. 5.2.1 Setting an Appointment

To Set an Appointment

  1. Select the "Appointment" tab
  2. Enter the proposed date of the appointment or select it using the Calendar tool. This date is only an entry-point for the Appointment Scheduler subsystem. You can adjust it once you get to the Appointment Scheduler. Just be approximate.
  3. Type any comments about the appointment in the "Comments" field.
  4. Click [Set] to open the Appointment Scheduler Service.
  5. Go to the "Appointment Scheduler Service" chapter for more information...

Unlike most business managment programs, Innova allocates services individually to the appointment. This way your customer can:

  • set partial appointments
  • split the appointment across several days
  • assign each service to a different esthetician
  • pull or move services from the appointment
  • rebook separate services or the entire appointment

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