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Navigation: Home > Download Help
 Downloading the install file
- Choose the program and the version you want to download.
- Note the name of the file and its size.
- A dialog bow opens and asks you "What would you like to do with this file". Click on "Save it to disk".
- In a second window, choose a directory to save the file. Then click "OK".
- The download begins.
- Please be patient and wait until the end of the process. If the download is interrupted, the downloaded file will be corrupted. See below on how to proceed ("If the downloaded file is corrupted")
- Important: When done, check that the file size is correct (see files sizes on the program download page).
Installing the program
- Using Windows Explorer select the previously chosen directory.
- If the file is a zip package, uncompress it to a temporary folder and launch the install file, or open the SETUP.EXE file.
- If the file is an auto-installable executable, launch the install file.
- Follow the on-screen setup instructions.
If the downloaded file is corrupted...
- If the internet connection has been terminated before the end of the download (size does not match) or if the download procedure returned damaged data (it may happen during a connection) then the install procedure will fail returning an error message.
- Delete the downloaded file from your hard drive. Then try to download the file from the same source.
- If it fails again, try another source.
- From Windows desktop, choose Start/Settings/Control Panel.
- Control Panel window opens. Double-click on the Add/Remove Programs icon.
- A dialog box opens showing a list of previously installed program. Select the program you want to uninstall then choose Remove.
- Follow the on-screen instructions.
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